Luci Tops 700 Installs, Driving Increased Intelligence For The Moving Map
The break-out software feature leverages AI to integrate dynamically curated content into the moving map experience
[Lake Forest, California, August 20, 2024] – FlightPath3D’s Flight Companion, Luci, is now flying on more than 700 aircraft, less than a year after its introduction. The rapid adoption demonstrates the appeal of integrating contextually relevant, dynamically curated content into the moving map experience as airlines work to increase engagement with passengers during a trip.
“Luci acts as a personal concierge inflight, combining both flight attendant and destination expert all in one, always available at your fingertips,” explains Duncan Jackson, President of FlightPath3D. “Want to know how long until you arrive? Curious about what's below you? Looking for family-friendly spots at your destination? Luci has you covered.”
Luci integrates seamlessly as an overlay on the moving map in a chat-like experience, rather than redirecting travelers to a separate screen. In the past 30 days Luci has delivered more than 19 million destination-specific messages to more than 2.6 million passengers.
The value of those messages is even higher for airlines looking to increase brand loyalty. Seamlessly blended with flight status updates and suggestions of things to do, airlines can include specific promotions and ads around their rewards or partner programs.
Jackson elaborates, “With the ability to surface relevant information to passengers in a natural, entertaining fashion, airlines will be able to increase engagement, boost loyalty, and deliver targeted offers more easily than ever before.”
Behind the scenes Luci leverages AI to help parse millions of location descriptions, reviews, and images to help build the content database used for point of interest and destination details. The resulting data is reviewed by humans to ensure accuracy and relevance for the inflight experience.
Content is organized into specific channels for Luci to tell the flight story:
Real-time journey information: Altitude, distance to destination, flight time remaining, ground speed, etc.
Landmarks and attractions below: Updates views of landmarks and attractions below the flight path.
Destination highlights: Contextual information about your destination, including points of interest and local tips.
Map tips and hints: Tutorials and guidance on using the map features.
Loyalty offers: Promotions for airlines to promote rewards programs, credit cards and partnerships.
Luci is a core component of FlightPath3D’s mission to guide every flying passenger. It creates a more informative and engaging travel experience, while also delivering increased market intelligence to airlines.
About FlightPath3D
FlightPath3D is the aviation industry’s #1 map and trusted co-pilot on a mission to guide every flying passenger with personalized, immersive experiences. The ultimate flight companion, FlightPath3D helps travelers discover destinations, explore flights, plan their next adventure, and track any journey in real-time.
FlightPath3D’s portfolio of products – including 3D Flight Tracker, Destination Guide, and WhereWeFly – are at the forefront of digital map innovation creating interactive inflight experiences that allow passengers to explore and plan what to do in their destinations with ease.
From seatback systems to mobile applications, solutions are flexible and easy to integrate across any aircraft, platform, or device. The expansive technology suite extends to over 80 airline, airport, and business aviation partners serving over 400 million passengers every year.
FlightPath3D is headquartered in Lake Forest, California. For additional information, please visit http://www.flightpath3D.com.
